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SRSLY Support

The answers for questions on Low Carb Foods, diabetes friendly and weightloss friendly foods. We are here to help, from information on our range of haltjhy food, to orders and your delivery. 

Customer Service Help for Low Carb, Keto and diabetes friendly food

Standard Delivery
If you placed your order over 3 working days ago and you've not received an email saying your order has been shipped, please check your junk / spam folders. If you've checked there and you don't have the email, please reply to this message with your order number and delivery post code. 

All other delivery methods
If you placed your order pre-10am yesterday and you've not received an email saying your order has been shipped, please check your junk / spam folders. If you've checked there and you don't have the email, please reply to this message with your order number and delivery post code. 

I need help with my subscription ⏱️

Shelf life & storage 🍞

🚚 When will my order be delivered?

💰 Do you offer any discounts?