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SRSLY Support

The answers for questions on Low Carb Foods, diabetes friendly and weightloss friendly foods. We are here to help, from information on our range of haltjhy food, to orders and your delivery. 

Customer Service Help for Low Carb, Keto and diabetes friendly food

What is Subscribe & Save?

How should I store my SRSLY products?

How do I cancel or pause my subscription?

What are your delivery costs?

Why are there white spots on my bread?

What are the ingredients in your products? Are they Keto friendly?

Do you offer free shipping?

When will my order be delivered?

How long will my products stay fresh once delivered?

What happens if my parcel is delayed or lost in transit?

What should I do if my order arrives damaged?

Why am I being charged for delivery on my £35+ subscription order?

How to use a discount code (and what to do if it's not working)

Where Can I Buy SRSLY Products?

Frequently Asked Questions

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Frequently Asked Questions