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How do I track my order?Updated 4 months ago

We know how exciting it is to keep an eye on your order as it makes its way to you! Here’s how you can easily track your delivery through a few simple methods:


Use Our Support Widget

You can access your order tracking details anytime via our support widget:

  • Visit our website and click on the support widget in the bottom left-hand corner of the page.
  • Click the "Track my Order" button and sign-in via security code.
  • Select your order and the support widget will give you the latest tracking info and courier URL. 


Track via Our Website

To track your order directly through our website:

  • Go to our help pages.
  • Click the "Track my Order" button and sign-in via security code.
  • Select your order from the list and the page give you the latest tracking info and courier URL. 


Check Your Shipping Confirmation Email

Once your order has been dispatched, you’ll receive a shipping confirmation email. This email includes a tracking link that allows you to follow your order’s journey in real time. Simply click the link, and you’ll be redirected to the courier’s tracking page.


What If You Can’t Find Your Tracking Information?

If you’re having trouble finding your tracking details or need further assistance, don’t worry! Our Customer Service Team is here to help. Simply contact us.

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