Find all you need to know about our SRSLY Low Carb Deliveries right here! Delivery is super important to us and we promise to despatch as quickly as possible. Should you need anymore information or have any issues, please see belo
We try to get all of our customers orders shipped ASAP to ensure speedy deliveries. However, as we sell freshly baked products as well as ambient goods we are sometimes reliant on when our bakes are cooled & ready for delivery. We've put a handy litt
Wondering where your order is? Think your delivery could be late? Have a look at the below:. Track my order. All you'll need to do to track your order is use the "Track Order" widget on our help pages. Click the button and follow the steps to get the
We offer a free "delivery upgrade" for anyone who uses our bundle builder to place an order. This means if you order using the bundle builder & choose "Standard Delivery" at checkout, your order will be treated like a next day delivery order by our w
We want our customers to have the best experience and feel supported along their low carb journey. One of the ways we're making this happen is by introducing a new system that notifies us and you if there are potential delivery delays. What does a de
We used to serve our SRSLY awesome products to 14 EU countries, which was amazing! However, following Brexit it became that much harder to get the orders through customs checks with enough shelf life on the products to make it sustainable. We very sa
As you can see here, we deliver our SRSLY awesome goods through different couriers. Sometimes you may not be able to select a specific courier or service at checkout but this is because of the delivery zones our couriers work in. There may also be ti
The majority of couriers we use allow you to amend the final destination, some allow you to leave with a neighbour, in a safe place or at a local parcel shop. Please see below for more information on our couriers or click the courier names to open a
We're always looking at ways to improve our products and services. That includes our delivery service. We currently use Royal Mail & DPD to deliver your orders. The courier used is dependent on the postcode of your delivery address as well as what de
Bank Holidays & Holidays. Please see below for a list of dates where we are closed for Christmas or Bank Holidays. No orders will be shipped on these days. Article Ref: 5672037919. If you need to contact our Customer Service Team, please click here.
Occasionally we may have to turn off the next day delivery service due to the capacity of our warehouse team or because of stock levels, which is why you sometimes are unable to select this option at check out. Another reason why you may not be able
We have recently had to make some changes to our shipping costs to help cover increasing costs, packaging and help maintain our small business. The reason for these changes is because of recent increases in costs from our couriers to cover their own