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What should I do if there's an issue with my order?Updated 5 months ago

We are sorry to hear if there is an issue with your order. Our low carb legends are what keeps us going and being able to support many of you on your journey is so important to us.

We understand that occasionally issues may occur with orders for a number of reasons but we always work towards providing the best possible experience for you.


If you do unfortunately have a issue with your order, please get in touch with our Customer Service Team to help get your query resolved as soon as possible. We will do everything we can to fix this for you, you can count on us! 


Or please do check out our other articles on our help page to help you find the right answer you are looking for. See below for more information:

Deliveries & Collection

Product information

Order issues


Article Ref: 5557446428

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