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Want some more info on our SRSLY Low Carb food?

Why is your seeded loaf unsliced?

Occasionally we get asked why our seeded loaf is unsliced. This is because we wanted to create one of our loaves to have a more artisan look and feel. We also wanted to give our low carb legends the option to cut there own slices as desired to suit a

What should I do if my order has perished before the best before date?

The last thing we want is something happening to our customers products! We apologies if this happens to you. We always rotate stock based on shelf life and dispose of our stock daily when needed. Occasionally, a problem may occur where products may

How fresh are your products?

Quality and freshness are important to us when sending out orders to our amazing customers. We always keep a close eye on things within our warehouse and follow different procedures to ensure that our customers are getting the best experience. As wel

Where can I leave a review?

We really appreciate our customers opinions and feedback when it comes to our small business and products. If you would like to leave a review, please see below and click the links where you can find our review pages:. Reviews help us to grow and imp

There's hard shards in my Jam / Sauce?

One of the ingredients we use to make all our awesome condiments low carb is something called erythritol, which is an polyol. This means it sweetens food without being fully processed by your body, so it doesn't impact blood sugar levels. Clever, huh

Why is there an air bubble in my bread?

Thank you for choosing our low carb high protein bread. We understand your concern regarding the presence of a large air bubble in the bread. Let's explain why this happens and assure you of our product's quality. Our specialized bread is made with a

How low carb are your products?

We aim for all of our awesome products to be SRSLY low in carbs. We will never launch a product of our own unless these is a SUBSTANTIAL drop in the number of carbs it contains in relation to the readily available mainstream alternative. The best thi

Are your products gluten free?

We currently do not offer gluten free options of our SRSLY Low Carb products, as our baked goods do contain vital wheat gluten. However, never say never! We're always working hard to improve all of our products and recipes. If you have any questions

What is the best way to store your fresh products?

My pizzas was delivered whilst I was out?

If you believe your pizza has been delivered while you are out, please wait to contact us until you are home and you are able to check the product. If you get home & the pizza is still cold to the touch, it is OK to refrigerate & eat within the next

How do I cook my pizza?

Ours pizzas should be cooked using an oven. Please view the packaging on the pizza for the full instructions. Alternatively -. Cooking Instructions:. Oven Cook from Chilled: Time 6-8 mins, Oven: 220°C, Fan: 200°C, Gas: Gas Mark 7. Oven Cook from Froz

How do I cook my ready meal?

Please view packaging for the full label instructions. Make sure product has fully defrosted before cooking. Do not re-freeze once defrosted. Alternatively -. Cooking Instructions:. Or. Empty contents in a pan and heat on medium heat for 4-5 minutes.

What do I do with the Ice Pack that came with my pizza?

The ice pack is suitable for you to keep and reuse. We are hoping to set up a process in the future to allow you the option of returning the ice pack however for now it is for you!. Think of us next time you use it 😊. If you have any questions or ne

How do product reviews work?

We keep a close eye on the quality of our products, but the most important opinion is yours!. After placing an order, you might receive an email asking you to leave us a review. This is a great way to let us know what you think, and helps keep us eve

Why is my pizza or wraps misshaped?

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Are you Keto? What is low-carb?

Something we are asked about a lot and questioned on is, are we actually keto? What is low-carb?. To understand more about us here at SRSLY and looking into the information about keto, please have a read of the following below:. In the world of healt

What are your best before dates like?

The shelf life of our products vary depending on which product you have ordered. If you are curious to find out more information, please see the list below:. When your order arrives, please refrigerate or freeze products day of receipt. To see how be

Why are there white spots on my bread?

During the baking process, a low carb flour dusting is used to prevent the bread from sticking to the baking trays. Occasionally, remnants of this dusting stay on the bread, which is very normal and you can find it with many other types of breads. Ho