Have you got an issue with one of your orders?
We're sorry to hear if your order has not arrived in the quality or standard it should have. The last thing we want is anything happening to any of our low carb legends orders!. We always ensure that orders are packed efficiently and leave our wareho
Can I cancel my order?. Potentially. If you need to cancel your order, it is important to please let us know as soon as possible. If your order is already being processed by our warehouse team before we can action a cancellation request, we will not
We understand sometimes you may need to make changes or cancel your order which is why we have provided the below information. If you want to make any amends to upcoming subscription orders, click here to see how. How do I amend my order?. If your or
Occasionally we are asked 'What does my order status mean?' so we have put together the following below to help. Unfulfilled. Unfulfilled means that your order has been received and has not yet been shipped but our warehouse team are working on it. F
If you need to contact us you can click here to be taken to our Contact Form where you can leave your details and send us your questions. Or. You can call us on:. 0330 053 2250. Article Ref: 5677991111
We are sorry to hear if your order arrives incorrectly or has missing products. This is a complete rarity and our warehouse team work efficiently to ensure all our low carb legends orders are carefully put together before sending it on its way to you
We are sorry to hear if there is an issue with your order. Our low carb legends are what keeps us going and being able to support many of you on your journey is so important to us. We understand that occasionally issues may occur with orders for a nu
We work really hard to ensure all our products have a good shelf life and still have plenty of life left on them when you receive them. As you know, most baked goods bought from supermarkets only last a few days before growing mould or becoming stale